Push gateway disabled after 8.7.0 licence check
After upgrading to 8.7.0, a valid Starter licence is treated as offline, which disables push and cloud services.
Tier II · Emerging Problems that are still building up.
19 public reports · first reported 7 August 2026 · last reported 17 August 2026
What's going wrong
An operator of a self-hosted chat the tool registered online and running for two years reports that after upgrading to version 8.7.0 the licence is read as offline, which shuts off the push gateway and cloud connections.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 19 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.