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Purchases fail to create Moodle accounts and enrolments

Paid course purchases do not create or enroll Moodle accounts, so buyers cannot reach their courses.

Tier I · Proven The best-established problems.

8 public reports · first reported 1 February 2020 · last reported 26 April 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners selling Moodle courses through WooCommerce with MooWoodle report that a completed purchase does not create a learner account in Moodle or enrol the buyer in the linked course.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 8 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.