Purchased add-ons stay inactive after activation
Paid add-ons and renewed API licenses stay inactive after purchase, and activation codes spin forever without applying.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 15 February 2023 · last reported 29 October 2024
What's going wrong
Owners who bought premium add-ons or renewed API licenses say the features stay inactive in their WordPress dashboard even though the account page shows the purchase as valid.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.