← Problems

Publisher PDFs missing or wrong on import

Publisher PDFs are not detected or fetched, and some imports bring in references without the PDF or with the wrong file.

Tier I · Proven The best-established problems.

6 public reports · first reported 15 January 2020 · last reported 2 December 2024

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Researchers report that the Mendeley Web Importer often fails to get the full text of papers.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.