Supplier catalogue imports fail with no reason given
The platform's supplier and catalogue imports fail to complete with no stated reason, leaving merchants unable to diagnose or fix them
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 29 July 2024 · last reported 28 November 2025
What's going wrong
Merchants importing products into the platform from supplier catalogues report that imports fail to complete and the app gives no clear cause.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.