← Problems

Proxy and DNS settings break the add-on

Add-on fails to connect through a proxy or DNS-over-HTTPS setup, and exclusions do not fix it.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 14 August 2019 · last reported 15 April 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Some Firefox users run the add-on behind a proxy or with DNS-over-HTTPS turned on.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.