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Product picker in setup screens shows no products

Merchants in Shopify marketing and cart apps cannot find their products in setup screens, because product search and product lists return no matching items

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 29 December 2021 · last reported 27 August 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants across several Shopify marketing and cart apps report that the product picker in setup screens fails them.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.