Product dimensions are not exported to ShipStation
Product dimensions are not sent to ShipStation, so merchants re-enter them by hand and the export is limited to weight.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 1 May 2019 · last reported 13 December 2023
What's going wrong
Many merchants using ShipStation for WooCommerce report that the extension sends product weight but not dimensions, even though WooCommerce stores length, width and height.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.