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Product add-on plugins break under AJAX add to cart

Third-party product add-on plugins lose their data and required-field checks when AJAX add to cart is on.

Tier I · Proven The best-established problems.

5 public reports · first reported 30 September 2024 · last reported 25 July 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Stores that sell customised products with add-on plugins report several failures when AJAX add to cart runs.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.