Pro trial key returns after removal on self-hosted server
Removing the Pro trial key on a self-hosted Rocket.Chat install reactivates it after restart, and the paid-plan prompts block a small free use.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 12 May 2026 · last reported 12 May 2026
What's going wrong
Self-hosted Rocket.Chat operators report that after removing the product key and restarting the Docker container, the Pro trial comes back and asks for payment.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.