Pro theme developer unreachable for support and licenses
Pro theme buyers cannot reach the developer for support, license keys, or update access after purchase.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 20 October 2020 · last reported 30 June 2026
What's going wrong
Owners who bought the paid version of this WordPress theme report that the developer stops answering email and contact forms after purchase.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.