Pro support tickets go unanswered for weeks
Pro support tickets for the plugin go unanswered for weeks or months, and some owners also want it to work with other page builders.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 11 June 2024 · last reported 12 February 2026
What's going wrong
Site owners who pay for the Pro version of this WordPress dashboard plugin report that support tickets sit without replies for weeks or even months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.