Pro support tickets go unanswered
Support tickets and emails for the paid Pro version go unanswered for months, even when the site breaks.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 29 June 2023 · last reported 10 September 2025
What's going wrong
Owners of the paid Pro version of this logo carousel plugin report that emails, tickets and live chat sent to the vendor get no reply, sometimes for months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.