Pro support and refund emails get no reply
Developer support and refund requests on the paid Pro version go unanswered for weeks or months.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 19 September 2023 · last reported 23 July 2026
What's going wrong
Owners who bought the paid Pro version of this WordPress plugin report that emails and forum posts to the developer receive no answer for weeks or months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.