← Problems

Pro purchases lose license key and activation

Pro license keys cannot be recovered and purchases do not activate, leaving paying buyers without working features.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 7 September 2018 · last reported 7 May 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Buyers of the paid tier of this OAuth plugin report that they cannot reach their license key because the password reset on the vendor site fails, and that a bought subscription does not activate.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.