Pro plugin support and refunds go unanswered
Paid plugin support is slow or silent, refund requests go unanswered, and the Pro version stops working after renewal.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 15 May 2019 · last reported 22 October 2025
What's going wrong
Several site owners who bought the paid version of this WooCommerce enquiry plugin say support takes days and often sends copied replies that do not fix the problem.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.