Pro plugin refunds take weeks and get refused
Refund requests drag on for weeks with repeated follow-ups, and some paid buyers get refunds refused after the plugin breaks their site.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 2 February 2023 · last reported 8 October 2024
What's going wrong
Site owners who buy the paid tier of this WordPress plugin report that when the add-on breaks their sites, getting money back becomes a long fight.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.