Pro install and deactivation throw critical errors
Switching from the free to the Pro version triggers a fatal error, and the plugin cannot be deactivated or removed afterward.
Tier I · Proven The best-established problems.
5 public reports · first reported 29 August 2021 · last reported 8 June 2025
What's going wrong
Several site owners report that installing the Pro version of this WordPress plugin over the free version causes a fatal error, and the plugin then cannot be deactivated or removed.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.