Pro buyers get no refund or support reply
Pro buyers cannot get refunds or replies from support, and templates and the design library fail to load as advertised.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 28 December 2022 · last reported 28 February 2026
What's going wrong
Site owners who bought the paid Pro tier of this WordPress plugin report that templates and the design library would not load or work as advertised.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.