← Problems

Pro buyers cannot get files or activate license

Paying Pro customers cannot get their purchase delivered, activate the license, or find the latest Pro download.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 28 March 2024 · last reported 28 September 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners of the paid Pro tier of YOP Poll report that after buying they received nothing, could not finish a license upgrade, and found no login or download page for the newest Pro version.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.