← Problems

Print app menus confusing; basic tasks need support

The app's menus and setup steps are hard to follow, so merchants must contact support for basic tasks.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 6 January 2024 · last reported 15 October 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several sellers say the ShineOn interface is hard to learn.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.