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Prices show zero or vanish in second currency

Some prices show as zero or disappear in a second currency, often after saving rates or changing settings.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 8 November 2019 · last reported 18 March 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners report that product prices display as zero after switching to another currency, or that a currency's prices do not appear at all.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.