Premium support tickets go unanswered
Premium support tickets for the Store Exporter plugin go unanswered for weeks or months.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 November 2022 · last reported 4 December 2025
What's going wrong
Buyers of the paid tier of this WooCommerce exporter report that tickets sent to the premium support channel receive no reply for weeks, sometimes after several reminders, and that tickets are closed without an answer.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.