Premium support tickets get no reply
Premium support tickets for the Xpro plugin go unanswered for days, and buyers get no reply to their questions.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 March 2025 · last reported 1 March 2026
What's going wrong
Several site owners who bought the premium version of this WordPress addon say their support tickets went unanswered for days or weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.