Premium support and refund requests go unanswered
Premium buyers get no replies to support tickets or refund requests for months, and some are never refunded.
Tier I · Proven The best-established problems.
5 public reports · first reported 12 January 2022 · last reported 19 March 2025
What's going wrong
Site owners who bought the premium version of this WooCommerce sticky cart plugin report that support tickets and emails sit unanswered for months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.