Premium purchase fails and refunds are hard
Paid premium purchase did not unlock working features and the charge was hard to get refunded.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 17 May 2024 · last reported 9 September 2024
What's going wrong
Some Firefox users report that they paid for the premium version of the ad blocker and could not get it to work across their browsers.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.