Pre-order emails never sent or replaced by defaults
Customers and store owners stop getting order emails for pre-orders, which get standard emails instead.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 3 May 2024 · last reported 23 September 2024
What's going wrong
Several site owners using the free version report that customers receive the standard order completed email instead of the pre-order email.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.