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Postcode error shows before entry and sticks

Postcode error appears before any postcode is entered and does not clear when one is typed at checkout.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 14 August 2015 · last reported 9 October 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Shop owners report that the postcode rejection message appears as soon as a product goes into the cart, even though the buyer has not typed a postcode yet.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.