POS search misses products by SKU or GTIN
POS product search fails to match SKU, GTIN, EAN or barcode values, so cashiers find no items even when the product exists.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 24 September 2022 · last reported 6 July 2026
What's going wrong
Site owners running WooCommerce point-of-sale screens report that typing a SKU, GTIN, UPC, EAN or ISBN into the product search returns nothing, even though the same product shows up when searched by name.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.