Portal file downloads reload the page or arrive corrupted
Files downloaded through the portal arrive corrupted, or the download button just reloads the page.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 24 May 2024 · last reported 3 March 2025
What's going wrong
Site owners report that clicking to download an assigned PDF from the customer dashboard either refreshes the page without any file or delivers a file that no viewer can open.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.