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Popup triggers fire at the wrong moment

Popup display triggers ignore the timing or exit condition merchants set, so offers appear at the wrong moment.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 7 August 2023 · last reported 6 October 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using popup and email marketing apps on Shopify report that display triggers do not fire as they were configured, so offers appear at the wrong moment.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.