Discount and popup apps break storefront on install
Installing some Shopify discount and popup apps breaks the storefront theme or whole website, forcing a paid developer repair or a removal that loses sales.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 9 July 2020 · last reported 28 March 2024
What's going wrong
Several merchants report that installing certain Shopify marketing apps, including an exit-intent popup tool and discount and bundle apps, broke their storefront theme or took the whole website down.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.