← Problems

Popup broken on mobile: hidden, trapped, cut off

On phones the popup never appears, traps shoppers so they cannot tap its buttons, or cuts off the quantity control.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 13 February 2020 · last reported 31 December 2023

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners of WooCommerce stores report that the popup works on desktop but fails on phones.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.