Points redemption fails on the checkout page
Points redemption at checkout does nothing, redirects to an admin page, or leaves the total unchanged.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 February 2024 · last reported 21 November 2025
What's going wrong
Several site owners report that shoppers cannot spend their bonus points on the checkout page.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.