Plugin updates silently stop all outgoing mail
A plugin update wipes saved SMTP credentials or switches off the active connection, and mail stops sending with no warning to the site owner.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 18 April 2022 · last reported 20 September 2025
What's going wrong
After an update, some site owners find that saved SMTP logins are erased or the active connection is switched off.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.