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Plugin updates crash the site with fatal errors

Plugin updates crash the whole WooCommerce site with fatal PHP errors, leaving admin and storefront blank until the plugin is removed or rolled back.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 6 September 2023 · last reported 16 April 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

After updating this WordPress payment plugin, several site owners report fatal PHP errors that take the storefront and admin area offline, sometimes showing a blank page.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.