Plugin support tickets go unanswered for weeks
Support tickets and emails for the filter plugin go unanswered for weeks, leaving store-critical problems unresolved.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 9 August 2025 · last reported 16 December 2025
What's going wrong
Site owners using this WooCommerce filter plugin, including paying pro customers, report that support tickets and emails go unanswered for two to three weeks or more.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.