Plugin support tickets go unanswered for weeks
Plugin support tickets go unanswered for weeks, and the AI-driven support leaves owners with broken sites.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 December 2021 · last reported 4 March 2026
What's going wrong
Owners of the Swift Performance Lite caching plugin say support has become slow and neglectful.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.