Plugin support takes days or never replies
Support requests go unanswered for days, and emails sent to the vendor get no reply.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 27 April 2018 · last reported 15 January 2024
What's going wrong
Several owners of this multi-step form plugin say their support requests were ignored or answered too late.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.