Plugin support requests go unanswered
Support requests to the plugin owner or to Keap go unanswered or get no useful help.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 13 January 2018 · last reported 9 February 2026
What's going wrong
Site owners who turn to the Keap Official Opt-in Forms plugin for help say their support requests go unanswered for months, or that the people who respond point them to the other company.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.