Plugin support ignores tickets and needs a license
Paid and free users wait weeks for replies, and support is locked behind an active license.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 27 May 2025 · last reported 1 July 2025
What's going wrong
Several site owners report that tickets about this Instagram gallery plugin went unanswered for weeks, even after they paid for the Pro version and repeated their details.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.