Plugin support emails and website unanswered
Support emails and the vendor website go unanswered or unreachable, so paying customers wait weeks with no reply.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 November 2022 · last reported 3 March 2025
What's going wrong
Owners of the YourChannel WordPress plugin say that support requests sent by email or through the support form get no reply for weeks, and that follow-up messages are ignored too.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.