Plugin support and updates stopped for months
Plugin support requests go unanswered for months and the plugin appears abandoned with no updates.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 28 January 2021 · last reported 11 July 2024
What's going wrong
Site owners using the Gestpay payment plugin report that support requests get no reply for weeks or months, and that updates stopped for long periods.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.