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Plugin silently stops working on new sites

Plugin stops working on a new or moved WordPress site and owners cannot find the cause.

Tier I · Proven The best-established problems.

8 public reports · first reported 7 April 2021 · last reported 31 January 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners of WordPress sites report that MouseWheel Smooth Scroll worked for months or from the start, then stopped having any effect after a new site was set up, a staging site was pushed live, or a plugin or theme was changed.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 8 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.