Plugin marketed as free but needs paid LiveChat plan
The plugin is advertised as free but needs a paid LiveChat subscription after a 14-day trial, which site owners only discover after setup.
Tier I · Proven The best-established problems.
6 public reports · first reported 11 December 2020 · last reported 9 June 2025
What's going wrong
Site owners who install the WordPress LiveChat plugin from the directory expect it to be free, then find the chat features stop after a fourteen-day trial unless they buy a LiveChat subscription.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.