Plugin fails to connect to Matomo after updates
Connect Matomo cannot link to a Matomo server after an update, with token, API or permission errors.
Tier I · Proven The best-established problems.
7 public reports · first reported 22 September 2023 · last reported 15 October 2026
What's going wrong
Site owners running Connect Matomo report that after installing newer versions the plugin stops reaching their Matomo analytics server.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.