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Plugin developer unresponsive, product status unclear

The plugin developer stopped answering support requests, leaving reported fixes unfinished and the product's status unclear.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 8 August 2023 · last reported 2 September 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners using this WooCommerce add-on report that after raising bugs, the developer promised fixes but went silent, leaving their shops broken.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.