Please select a template blocks gift card cart
Add to cart is blocked by a 'Please select a template' message even after a template is chosen in the backend.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 29 June 2024 · last reported 17 October 2025
What's going wrong
Shop owners selling gift cards report that customers get a message asking them to select a template when they try to add a card to the cart.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.