Plan upgrade checkout refuses payment in email tools
Plan upgrade checkout in several email marketing tools refuses payment, so merchants on trial cannot move to a paid plan and are cut off from support
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 21 June 2023 · last reported 18 May 2026
What's going wrong
Merchants using several email marketing platforms report that upgrading to a paid plan fails at checkout, either with a generic system error or because only a credit card is accepted.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.