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Pix and boleto orders stay unpaid in WooCommerce

Paid Pix and boleto orders stay awaiting payment because PagBank payment webhooks are ignored or never reach the store.

Tier I · Proven The best-established problems.

8 public reports · first reported 7 October 2025 · last reported 11 September 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners using PagBank for WooCommerce report that orders paid by Pix or boleto never leave the awaiting payment status, even though the money has arrived in the PagBank account.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 8 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.